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How to use Happity’s marketing platform to grow your audience
How to use Happity’s marketing platform to grow your audience

Want to bring lots more lovely families to your classes? So do we! Our marketing platform is here to support you.

Sara Tateno avatar
Written by Sara Tateno
Updated over a week ago

When you list on Happity, you’re putting your classes in front of thousands of new potential customers a week. Over 2.6m parents and families came to the site in the last year, and our search tools are designed to put your activities right in front of the people who will love them.

But a listing on the site is only the beginning. If you want to establish your brand, grow your audience, and build a sustainable business – with lots of loyal and new customers coming through the doors every week – our marketing platform is here to support you every step of the way.

This guide will walk you through the features and help you get everything set-up.

Before you start

A listing on Happity is completely free, and always will be. On the free plan, your Followers will also receive one email per term with your current timetable.

To use the other features in this guide, you will need to be a Member. Find out more about Membership here or upgrade in your Dashboard.

1. Add images, logos and social media to your profile page

Make your Happity page a super confidence builder

The more confidence you can give parents that your class is right for them, the more likely they are to come along. It's worth remembering that new mums and dads had likely never even heard of baby classes before becoming parents, much less attended any!

Alongside a clear description, adding your banner image and social media feed will really help prospective customers to visualise what happens at a class, and feel confident that they know what to expect when they arrive on the day.

Including a logo will also make your listing stand out in Happity’s search results.

Head to Profile > Organisation in your Happity Dashboard to add an image, logo and social media feed to your profile.

2. Boost your class to the top of the search results with Featured Listings

Appear at the top of the search for your exact target customers

Using Featured Listings puts your class at the top of the search results for local parents when they are searching with the correct days/times and age of their little one.

It’s a really powerful way to reach the exact customers who are hunting for classes just like yours, for just 1p per search (much cheaper and more targeted than a Facebook or Google Ad!).

A Featured listing:

  • Appears at the top of search results under a Featured banner

  • Is highlighted on the map with a special star

  • Typically receives 6x more clicks than a standard listing

To set-up Featured Listings:

  1. Head to My Classes > Featured Listings in your Happity Dashboard

  2. Set a maximum monthly budget – anything from £1 upwards

  3. Choose which classes to promote

3. Appear in our What’s On newsletter

Every Sunday, we send out our much loved What's On newsletter to 115k+ parents from all over the UK.

Completely tailored to the recipient's preferences (such as location, age of their little one, and the days they are free), the newsletter includes 5 recommended classes taking place in the week ahead, and generates lots of new bookings and enquiries on the site.

The newsletter prioritises bookable, verified classes listed by Happity Members.

Make sure your classes are eligible to appear in lots of newsletters by ensuring:

  1. Your listings are up to date with the correct dates/days/times

  2. You have verified your listings in the last 12 weeks by using the Verify All button in your Dashboard.

  3. You are a Happity Member with your bookings switched on.

After you’ve completed these steps, you can leave the rest to us! Sit back and enjoy the benefits of fully personalised email marketing, every Sunday night, without lifting a finger.

4. Get a shout-out on our Instagram

We’re always looking for ways to broaden your reach to new parents, and show prospective customers how wonderful classes are for babies, toddlers and the people who care for them, too.

With over 20k followers, our Instagram is a great place to re-share the lovely content you create to a broader audience.

Here’s how to get a shout-out on our stories:

  1. Create your Instagram story

  2. Add a booking link to your page on Happity

  3. Tag us @happityapp

We re-share class providers to our stories on Mondays, Thursdays and Sundays.

5. Other useful features

Enquiries and Followers alerts don’t require any set-up from you, but are useful to know about.

Unlimited Enquiries

As a Happity Member you can receive unlimited enquiries from parents via your class pages.

Whether it’s feeding in the class or parking at the venue, there will always be some parents who need to chat with a ‘real person’ before committing, and getting back to enquiries promptly can really help to drive more bookings.

They will come into the email address which is registered with Happity, so keep an eye on your inbox.

Followers Alerts

Parents can sign up to follow you on your Happity page, which is a great option if they love the sound of your classes, but can’t find a day or time to suit them right now. As a Member, whenever you update your Timetable, all your Followers will receive an alert letting them know your latest days/time and venues.

Our system does the legwork automatically, so you don’t need to take any action to benefit from this feature :-)

Marketing Platform Summary

✔️ Confidence boosting profile. With images and social media feed to show parents your brilliant classes in action, plus logo to stand out in search results.

✔️ Featured Listings. Boost to the top of the search when parents are looking for classes just like yours.

✔️ What's On newsletter. Bookable classes are sent to 115k highly-engaged parents every Sunday.

✔️ Instagram shout-outs. Tag us in your Instagram Stories with a booking link to get re-shared to Happity’s 20k+ followers.

✔️ Unlimited Enquiries

Secure those bookings by answering questions from families who want to come along.

✔️ Followers Alerts. Let your followers know whenever you add a new class, and direct them straight to booking.

Ready to get started?

The marketing platform is available to all Happity Members, and Membership includes access to our booking system, learning and growth tools, and lots more. Find out more about Membership here or upgrade in your Dashboard.

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