We have put together these FAQs to help you find the perfect classes for you and get the best out of your Happity experience.
There is a table of contents on the right hand side to help you find the answer to your questions. All you need to do is click on the relevant question and you will be taken to the answer.
If you cannot find the answer you need below, have experienced a payment issue or would like to make a complaint, then please email us and we will be very happy to help!
How to find a class?
Finding a class on Happity is super quick and easy!
Simply enter your postcode on our homepage and then filter by your child's age, the day and whether you are looking for in personal or virtual classes.
If you know the Company name you want to book with, then you can also search for them directly.
You will then see a list of classes available in your local area. You can sort these results by distance or time and select to see if you want classes bookable through Happity.
You can switch between days and the other filters using the drop downs shown below.
Another element is the filter for class features. This includes categories such as ‘free & cheap’, ‘pay as you go’ and ‘bookable through Happity’ to help you find the perfect class for you.
How to book a class and what to do if the class is not bookable?
Once you have found a class you would like to book and it is possible to do so through Happity, you can simply click the ‘Book Now’ tab:
If a class that is not bookable through Happity you can use the ‘Send an enquiry’ button to contact them or send a quick check through their page.
Can I book a party through Happity?
If you would like to book a party, please contact the class provider directly to discuss this as we do not list these on Happity. They can be contacted via the send an enquiry form. Make sure to let them know where you heard about them!
Can I just turn up to a class?
Most providers recommend booking before you go, to avoid disappointment. However, they will specify on their profile if they accept drop-ins. If you are unsure, then you can use the ‘Send an enquiry’ or ‘Quick check’ functions and the provider will be in touch!
How can I check if a class is running?
On the class provider's Happity profile page, there is a Quick check button:
You will be asked to enter your details and a message will be sent to the class provider letting them know you have asked about their class. The class provider will then be in touch to confirm the class is still running.
Can I join a waiting list for a class?
Waiting lists is a feature we do not have available on Happity; instead we offer the opportunity for you to ‘Follow’ your chosen class provider. Following them means you will get an automatic alert when they add new classes and they can also email their followers directly to let them know about last minute spaces.